Inpace support services are designed to help you minimize
your support costs whilst maximizing your investment in SAP
and particularly our remote support model helps our clients
realize significant savings in cost and time.
We offers a comprehensive range of services to complement
your business critical processes and helps extend the knowledge
base of your organization. For us, support isn't just about
solving problems. It's about helping our clients take full
advantage of their technology investment. Whether it is a
new business requirement, customization support or troubleshooting,
Inpace has the processes and expertise to ensure that questions
and issues are captured and quickly addressed to reduce direct
support costs, minimize loss of user productivity and make
support a competitive asset.
To ensure that you can run your mission critical business,
we offer dedicated applications support services, comprising
the day-to-day management of your system, regular change requests,
and the continuous upgrade of new releases.
We provide constant feedback because we understand you want
to know how and when problems will be solved. You can follow
the status of a case throughout the process, from registration
to solution. Inpace provides customers with a single point
of contact that facilitates the recording, tracking and management
of the solutions for incidents, queries and change.
Inpace provides customers with a single point of contact
that facilitates the recording, tracking and management of
the solutions for incidents, queries and change requests.
Our support services
- Flexible onsite-offsite delivery model
- Re-active End User Support
- Pro-active End User Support
- Application Maintenance